
Next, tap on iPhone at the bottom of Control Center and make sure there’s a check mark next to Headphones. If the check mark is next to something else, simply tap on Headphones to switch. Then, swipe right-to-left to view the audio playback section of Control Center. If your iPhone is running iOS 10, open Control Center by using a finger to swipe up from below the bottom of the display. If your iPhone connected to a Bluetooth device after you plugged your headphones in, then audio would start playing through the Bluetooth device and not your headphones. Can you hear audio playing now? If audio is working with one pair of headphones, but not the other, then your headphones are causing the problem - your headphone jack is perfectly fine! Check To See If Audio Is Playing Somewhere ElseĮven if your headphones are plugged in, there’s a chance that the audio is playing through a different device such Bluetooth headphones or speaker. Try plugging a different pair of headphones into your iPhone’s headphone jack. Instead, there may be an issue with the plug of your headphones. It’s possible that nothing’s wrong with the headphone jack on your iPhone. Then, turn on the switch next to Change with Buttons. If a box doesn’t appear when you tap the volume buttons, open the Settings app and Sounds & Haptics. If it says Mute, then audio won’t play through the headphones.

This confirms that your headphone jack has detected that headphones are plugged in.


If you plugged headphones into your iPhone, but you can’t hear any audio playing, then the volume on your iPhone may just be turned all the way down. Release the power button when the Apple logo appears right in the center of your iPhone’s display. Wait approximately 15-30 seconds, then press and hold the power button again. Swipe the power icon from left to right to turn off your iPhone. After a few seconds, you’ll see “slide to power off” and a small power icon appear on the screen. To turn off your iPhone, press and hold the power button.
